Notice and Scope of Our Privacy Practices: Superlink(SLK) provides customers with clear, prominent, and easily accessible information about its privacy practices. This policy applies to Superlink(SLK) operations online, in China and all over the world.
Our Pledge of Accountability: Superlink(SLK) expects to manage your personal information properly and maintain your trust. We are accountable for complying with this policy and take reasonable and timely steps to ensure compliance.
Information We Collect: We collect personal information about you to deliver the products and services you request and to help improve your shopping experience. We do this using lawful and fair methods. We strive to limit the amount of personal information collected to support the intended purpose of the collection.
Information You Give Us: We collect personal information from you in a variety of ways when you interact with Superlink(SLK) online. Some examples are when you: ·Create an account on one of our websites; ·Make an online purchase from us; ·Send an online RFQ to us; ·Use a gift registry; ·Request check cashing, apply for credit, or purchase certain financial products; ·Conduct a transaction where we collect information required by law (such as the sale of pseudoephedrine); ·Request customer service or contact us; ·Submit a Superlink(SLK) related story or testimonial; ·Participate in a contest, sweepstake, promotion, or survey; ·Otherwise submit personal information to us. Personal information is information that identifies you specifically. The personal information we collect may include contact and payment information like your name, email and physical addresses, phone numbers, and credit and debit card numbers. When you ask us to ship an order, we may collect information you provide us such as the name, address, and phone number of recipients. We may collect your Social Security Number where required for certain transactions, such as to purchase firearms, or to help provide credit or other financial products and services.
Information from Other Sources We may receive personal information about you from other sources as well. Examples of these sources are entities that can help us correct our records, improve the quality or personalization of our service to you, and help prevent or detect fraud. In addition, we may collect information from consumer reporting agencies, affiliates, or other service providers if you apply for credit or purchase certain financial products.
Automated Information Collection: We receive and store certain types of information when you interact with our websites, emails, and online advertising. Our purpose is to allow the websites to work correctly, to evaluate use of the website, and to support website analytics and marketing campaigns. Some examples include: ·We may collect technical information such as your internet protocol address, your computer’s operating system and browser type, the address of a referring website, if any, and the path you take through our web pages. ·We use “cookies” to recognize you as you use or return to our sites. This is done so that we can provide a continuous and more personalized shopping experience for you. A cookie is a small text file that a website or email may save to your browser and store on your hard drive. ·We may also use web beacons. Beacons allow us to know if a certain page was visited, an email was opened, or if ad banners on our website and other sites were effective. We operate cameras in stores for security and operational purposes, such as to measure traffic patterns. Except for security purposes, we do not use these cameras to identify you personally.
How We Use Your Information Superlink(SLK) uses your information to provide requested products and services and to support core business functions. These include fulfillment, internal business processes, marketing, authentication and fraud prevention, and public safety and legal functions. Some examples include: ·To fulfill your requests for products and services and communicate with you about those requests; ·To register and service your account; ·To administer surveys, sweepstakes, contests, and promotions; ·To provide customer service and alert you to product information, including recalls; ·To help us improve and customize our service offerings, websites, and advertising; ·To send you information about our products, services and promotions; ·To protect the security or integrity of our websites and our business; ·With regard to credit qualification and applications. To accomplish these purposes, we may combine personal and non-personal information we collect online with offline information, including information from third parties. We may also share your information within our family of corporate affiliates, including Sam’s Club, to accomplish these and our affiliates’ purposes. However, we do not share with affiliates information that you provide to purchase a financial product or service like check cashing, money orders, money transfers, or bill pay.
How We Share Your Information Outside Superlink(SLK): Superlink(SLK) does not sell or rent your personal information to third parties. We may share your personal information, whether you are a current or former customer, only under the following limited circumstances. Service Providers We may share information about you with service providers or suppliers that help with our business operations. Examples are shipping vendors, billing and refund vendors, credit card processors, and companies that help us improve our product and service offerings and our websites. We require these service providers and suppliers to keep the information secure. We also prohibit them from using your information for any purposes other than those requested by us.
Marketing Preferences We want to communicate with you in ways you want to hear from us. Examples are newsletters, special offers, and new product announcements. We use the following standards for marketing communications: ·We use an opt-in standard for phone and text messages. We also use an opt-in standard for sharing personal information with third parties for marketing purposes. Opt-in means we will only conduct the activity with your express consent. ·We use an opt-out standard for all other communications. Opt-out means we will conduct the activity unless you tell us not to. You can provide us your marketing preferences by visiting the Privacy Preference Center. The Preference Center allows you to update or change your preferences about receiving marketing materials at any time. Or you may contact the privacy department in the “Contact Superlink” . If you contact us by email or mail, please be sure to include your full name, the types of communications you would like to receive or not receive, and your related contact information. For instance, if you would like to opt-out of mail, include your mailing address. Please allow sufficient time for your preferences to be processed. It may take up to 10 days to process your requests related to email and 4-6 weeks for other requests. You can also change your mind about your marketing preferences. To do so, you can visit the Privacy Preference Center or contact us at one of the above addresses. Please be aware that, even if you have opted out of receiving marketing communications from us, we may still contact you for transactional purposes. Some examples are contacts for customer service, product information, service or reminder notices, or recalls. We may also need to contact you with questions or information regarding your order, such as regarding order status, shipment, or refunds. Superlink(SLK) takes reasonable steps to keep your personal information accurate and complete, so we can treat your information properly and effectively under this policy. You can access or update your information, including contact or account information, in the following ways: ·If you have created an account on one of our websites, log into your account. Once you do, you will be able to enter and update your own contact information and payment information, as well as contact information for recipients you have designated. ·Contact us at the email or postal address listed in the Contact Superlink section of this policy. Please include your current contact information, the information you are interested in accessing, and your requested changes. We will provide you the information requested if reasonably available, or will describe the types of information we typically collect. We will make changes you request or will provide an explanation of what actions we will be able to take with regard to the request. ·If you need help accessing your information related to a financial product offered by a Superlink(SLK) partner, we will assist you with that request if you contact us via the Contact Superlink section below. ·If you need assistance with your Optical or Pharmacy information, please visit the Pharmacy or Optical section below for instructions on accessing these records.